LEGAL INTELLIGENCE ANALYTICS MODEL LLC (“Liam AI,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy (“Policy”) describes how we collect, use, share, and safeguard information when you access or use our website at www.useliam.com (the “Site”) or services offered through it.
By using the Site or services, you agree to the data practices described in this Policy.
1. Information We Collect
We may collect the following types of personal and non-personal information:
Personally Identifiable Information (“PII”)
Collected when you:
- Register for an account
- Contact us
- Subscribe to services
- Provide billing information
This may include:
- Name
- Email address
- Phone number
- Employer and job title
- Mailing address
- Payment information
Automatically Collected Information
We may also automatically collect technical information such as:
- IP address
- Browser type and version
- Access times
- Device information
- Referring website addresses
This information is used for analytics, security, and operational purposes.
2. Data From Integrated Third-Party Services
If you authorize Liam AI to connect with third-party platforms such as Clio, you give us permission to access and retrieve data from those platforms on your behalf. This may include client records, billing data, case information, and other operational data.
You are responsible for ensuring you have appropriate rights and consent to grant Liam AI access to this data. We rely on the data provided by these third parties and do not independently verify its accuracy, completeness, or legal compliance. Use of this data is at your own discretion and risk.
3. How We Use Your Information
We use collected information to:
- Operate and maintain our services
- Process transactions and manage billing
- Respond to inquiries and provide support
- Customize and improve our offerings
- Send transactional or promotional communications (where permitted)
- Comply with legal obligations or enforce our rights
We may also use aggregated or anonymized data for internal research, benchmarking, or product improvement.
4. Legal Bases for Processing (if Applicable)
If you are located in a jurisdiction with data protection laws (e.g., the EU, UK, or certain U.S. states), we process your information under one or more of the following legal bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests (e.g., improving our services)
5. Sharing and Disclosure
We do not sell or rent your personal information.
We may share your information with:
- Service providers that perform functions on our behalf (e.g., hosting, email, payment processing)
- Legal authorities if required to comply with applicable law, regulation, or court order
- Business transferees in connection with a merger, acquisition, or sale of company assets
All service providers are contractually obligated to protect your data and may only use it for the purposes specified by Liam AI.
6. Data Security
We implement administrative, technical, and physical safeguards to protect your data, including SSL encryption during transmission.
However, no system is completely secure, and we cannot guarantee the absolute security of your information. You acknowledge and accept this risk by using our services.
7. Data Accuracy and Reliance Disclaimer
Liam AI provides insights and dashboards based on data provided by users or integrated systems (such as Clio). We do not audit, verify, or warrant the accuracy of any external or user-submitted data. All information and visualizations are provided for informational purposes only and should not be relied upon for legal, compliance, or business decisions without independent verification.
8. Cookies and Tracking
We use cookies and similar technologies to:
- Authenticate users
- Track usage trends
- Personalize content
- Improve performance
You may disable cookies via your browser settings, though this may affect the functionality of the Site.
9. External Links
Our Site may contain links to external websites. We are not responsible for their content, security, or privacy practices. We encourage you to review their privacy policies.
10. Children’s Privacy
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will delete it.
11. Your Choices
You may:
- Opt out of promotional communications at any time by clicking "unsubscribe"
- Request access, correction, or deletion of your data by contacting us
- Disable cookies via your browser settings
Some features or services may be unavailable if you opt out of certain types of data processing.
12. Data Retention
We retain your data only as long as necessary to:
- Fulfill the purposes described in this Policy
- Comply with legal or regulatory obligations
- Resolve disputes and enforce agreements
13. Changes to This Privacy Policy
We reserve the right to modify this Policy at any time without notification.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
LEGAL INTELLIGENCE ANALYTICS MODEL LLC
1150 NW 72nd Ave Tower 1 Ste 455 #18201
Miami, Florida 33126
Email: support@useliam.com